DELRAY BEACH, Florida – The JW Marriott San Antonio Hill Country Resort & Spa has named Doug Ridge new general manager for the 1,002-room resort. Ridge joined the resort team in this past March 2020 after previously serving as the general manager for Gaylord National Resort & Convention Center in National Harbor, Md.
Ridge has more than 35 years in the hospitality industry, having served in nearly all hotel and resort departments.
“I’m very excited to join this award-winning and dynamic JW Marriott San Antonio resort team,” said Ridge. “I joined the resort at a tough time for all hotels and watched a team dig in and deliver new plans and protocols in response to the COVID-19 pandemic. I am so impressed with the team that is in place at this iconic property. They are dedicated to delivering the gold standard of service that the JW Marriott brand is known for throughout all of their departments. It’s wonderful to be in a city full of history and culture and continue to develop experiences that are uniquely curated for each of our guests.”
Ridge began his hospitality career as a housekeeping manager at the Tan-Tar-A Resort at Lake of the Ozarks, Mo. He also has served as a general manager for Marriott, Westin, Sheraton and Gaylord brands, each within Marriott’s Convention and Resort Network.
The JW Marriott San Antonio resort, located in the Texas Hill Country, temporarily suspended operations in this past mid-March in the midst of the COVID-19 pandemic. It re-opened its this past June 15.
Celebrating its tenth anniversary this year, JW Marriott San Antonio Hill Country Resort & Spa encompasses 600 acres with an abundance of adventures and on-site activities, including two TPC golf courses, a nine-acre water park with water and body slides, multiple activity pools and a sandy beach play area, more than 265,000 square feet of meeting and event space, seven on-site dining options and a full-service spa and wellness center.
